In today’s consumer landscape, the majority of your customers are digitally connected. They are technology savvy, expect personalization to suit their tastes and preferences, need swift responses, and want to be delighted at every stage of the sales cycle.
We are experts in planning and creating the most efficient and customized Salesforce process® workflows to ensure that your business demands are met. We guide and advise you at every step of the Salesforce implementation process.
At PTC, we guarantee you the expertise of seasoned Salesforce® trained consultants who have expertise in implementing the software in companies across various industries.
We utilize multiple technologies to facilitate your business growth
Using tools like Lightning Web Components, Salesforce Apex®, and Lightning Platform, our experts ensure that the solutions are custom made to fit your business goals and needs.
Our certified professionals are highly capable of conducting necessary tech audits and provide the required assistance to ensure optimum performance.
We assist you from ideation to development and implementation and ensure a trouble-free workflow.
Here are some of the different capacities of partnership that you can look at when you work with us
We help you start from scratch and provide end-to-end Salesforce services along with 24×7 support
Hire a dedicated team of experts, to assist you on-site or remotely till completion of the project
Choose from our fixed time and resource packages to meet your needs, budget, and objectives.
We intensively engage with your team to identify your precise needs and requirements and round out the key points in your business processes. Thereafter, we use this information as a step to identify the need for improvement, assess technology requirements and devise a detailed roadmap to help us adapt Salesforce to your specific business processes, challenges and requirements.
Based on the information gathered in the discovery sessions; we begin designing a Salesforce architecture that aligns with your business needs. Our design considerations include third-party applications that need to be integrated with the Salesforce platform. We carefully plan for these integrations to maximize data flow efficiency and help ensure we are providing a complete solution that empowers your business. In this process, we ensure the highest level of customization to solve your biggest business challenges and move towards improving results.
No execution is successful without the right training. We guide you prior, during, and after the implementation stage to ensure optimum adaptation to the current scenario. We organize pilot test runs and training to equip your staff with the knowledge to use the software on a daily basis.
Salesforce encompasses much more than pure CRM capabilities. Between our plethora of Salesforce solutions along with data connectivity between internal and external systems and 3,000 third-party apps etc. create a platform that can be helpful in almost every area of your business. We also ensure that your Salesforce is compatible with your existing systems.
Our services extend beyond implementation. Even after the roll-out, we fine-tune your Salesforce as and when required. We are always at your disposal to help you overcome any barriers and issues that may arise.
Increased customer satisfaction since all your requirements, needs and demands are fulfilled along with excellent customer support services
Improved marketing through personalization and customization of messages
Increased efficiency in sales functions by shortening the sales cycle and increasing the leads to sales conversion rate
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