There are many widely available definitions of Robotic Process Automation (RPA) provided by RPA companies and business experts, but I am defining a more realistic, co-relation between Robotic Process Automation (RPA) and business transactions.
There are many activities that take place every day within your companies SAP instance. Many of these tasks have required a human to process the task; however, the task is repeatable and now automatable.
“RPA is simply the sequencing of the Application Programming interface with Artificial Intelligence (AI) enablement which provides the capability to automate your time consuming, tedious and prone to error business transactions.“
Many CIO’s and IT leaders consider RPA as part of their organization’s Digital Transformation roadmap. Additionally, RPA improves user experiences for employees as well as for customers.
RPA has tremendous capability to boost productivity of employees from 10% to 30 % by avoiding day-to-day data entry work for many business transactions including creation of customer master data and vendor master data.
How organization would like to make move towards RPA: – I would like to provide an approach that helps business leaders to decide and install Robots for their existing day-to-day business. Business leaders mainly from Finance, Sales and Purchase department’s need to identify repetitive business transactions and the number of hours employees are spending daily to create those transactions. As we know; many big companies and mid-sized companies are still dependent on SAP EEC ERP application and business process transactions are still manual and a time-consuming process. SAP came up with a brilliant User front end tool to give advanced experience to business users called SAP FIORI, but it doesn’t have the capability to auto create any business transactions. This is where Robotic Process Automation tools come into the picture in order to capture user’s repetitive manual work and mimic it for automation.
How it works: The RPA tools has the capability of capturing your business transactions from start to end. Then, you can give instructions to the Robots of where to pick and enter the data for these business transactions. Recently Artificial Intelligence (AI)_capabilities have been added to RPA tools to capture data from PDF & PNG format as well as other file formats. Another way of automating business transactions is to provide a flow chart of end-to-end business transaction steps to the RPA and it will complete the same actions without human intervention and faster.
Use case Scenario: One of the leading car manufacturing company has installed the Robots/RPA in their purchasing department because nearly forty business users were spending two to three hours daily creating purchase requisitions from an ExcelSheet. Now, the whole process of purchase requisition creation has been automated with the Robot picking the vendor and material data from Excel and creating the purchase requisitions for the buying department with minimal maintenance of Robots.
Social and Human Concerns: The general observation is that people are afraid of technologies like artificial intelligence, machine learning, and robotic process automation. However, research now suggests that most workers do not fear automation and understand how it brings value to their job by freeing them to do more important, not redundant tasks. Even if automation changes an individual’s role, this will become a force for positive change and increase satisfaction in the organization.
Precision Technologies Corp. (PTC) is a leading full stack IT Company with a diversified portfolio of agile transformation, application & mobile development, the PMO suite, automation, analytics, salesforce solutions and technology staffing services. Since 2010, our clients have leveraged our staffing and consulting experience to obtain escalated technical services across the industries. We often are told that our solutions are very precise, cost-effective and process driven, thereby delivering intended results. https://precisiontechcorp.com/
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