Salesforce

Are you thinking of adopting Salesforce?

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Have you implemented Salesforce, but still need guidance?

CRM software can boost sales by29%productivity by34%and forecast accuracy by42%
Studies show that 43% of CRM customers use fewer than half the features they have on their CRM

In today’s consumer landscape, the majority of your customers are digitally connected. They are technology savvy, expect personalization to suit their tastes and preferences, need swift responses, and want to be delighted at every stage of the sales cycle.

We are a trusted Salesforce strategic partner

We are experts in planning and creating the most efficient and customized Salesforce process® workflows to ensure that your business demands are met. We guide and advise you at every step of the Salesforce implementation process.

At PTC, we guarantee you the expertise of seasoned Salesforce® trained consultants who have expertise in implementing the software in companies across various industries.

Moving or enhancing Salesforce? Our team helps your salesforce get the most out of Salesforce!

Our Services

Salesforce Customization

Using tools like Lightning Web Components, Salesforce Apex®, and Lightning Platform, our experts ensure that the solutions are custom made to fit your business goals and needs.

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    Salesforce Support - Our certified professionals are highly capable of conducting necessary tech audits and provide the required assistance to ensure optimum performance.
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    Salesforce Consulting - We assist you from ideation to development and implementation and ensure a trouble-free workflow.
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Here are some of the different capacities of partnership that you can look at when you work with us

Full Cycle Implementation

We help you start from scratch and provide end-to-end Salesforce services along with 24x7 suppo

Short-Term Hire

Hire a dedicated team of experts, to assist you on-site or remotely till completion of the project

Managed Services

Choose from our fixed time and resource packages to meet your needs, budget, and objectives.

Our Services

We utilize multiple technologies to facilitate your business growth

Using tools like Lightning Web Components, Salesforce Apex®, and Lightning Platform, our experts ensure that the solutions are custom made to fit your business goals and needs.

Our certified professionals are highly capable of conducting necessary tech audits and provide the required assistance to ensure optimum performance.

We assist you from ideation to development and implementation and ensure a trouble-free workflow.

Here are some of the different capacities of partnership that you can look at when you work with us

Full Cycle Implementation

We help you start from scratch and provide end-to-end Salesforce services along with 24x7 support

Short-Term Hire

Hire a dedicated team of experts, to assist you on-site or remotely till completion of the project

Managed Services

Choose from our fixed time and resource packages to meet your needs, budget, and objectives.

A Quick Look At Our Process

Assessment & Discovery

We intensively engage with your team to identify your precise needs and requirements and round out the key points in your business processes. Thereafter, we use this information as a step to identify the need for improvement, assess technology requirements and devise a detailed roadmap to help us adapt Salesforce to your specific business processes, challenges and requirements.

Design & Customization

Based on the information gathered in the discovery sessions; we begin designing a Salesforce architecture that aligns with your business needs. Our design considerations include third-party applications that need to be integrated with the Salesforce platform. We carefully plan for these integrations to maximize data flow efficiency and help ensure we are providing a complete solution that empowers your business. In this process, we ensure the highest level of customization to solve your biggest business challenges and move towards improving results.

Train

No execution is successful without the right training. We guide you prior, during, and after the implementation stage to ensure optimum adaptation to the current scenario. We organize pilot test runs and training to equip your staff with the knowledge to use the software on a daily basis.

Roll-out & Integration

Salesforce encompasses much more than pure CRM capabilities. Between our plethora of Salesforce solutions along with data connectivity between internal and external systems and 3,000 third-party apps etc. create a platform that can be helpful in almost every area of your business. We also ensure that your Salesforce is compatible with your existing systems.

Support & Maintenance

Our services extend beyond implementation. Even after the roll-out, we fine-tune your Salesforce as and when required. We are always at your disposal to help you overcome any barriers and issues that may arise.

Once we implement Salesforce in your organization, you will witness:

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    Increased customer satisfaction since all your requirements, needs and demands are fulfilled along with excellent customer support services

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    Improved marketing through personalization and customization of messages

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    Increased efficiency in sales functions by shortening the sales cycle and increasing the leads to sales conversion rate

Looking to hire specialists in the Salesforce domain? Our pool of talent includes:

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    Administrator

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    Business Analyst

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    Developer

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    Functional Consultant

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    Platform Manager

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    Solution Architect

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    Technical Architect

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    Project Manager

More about our Jobs services here

MORE INFO
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